Privacy Policy

Scope

This Policy explains how Dull Mist Robotics (we, us) collects, uses, discloses, and protects personal data related to our website, services, and communications.

Definitions

Personal data means information relating to an identified or identifiable natural person. Other terms follow GDPR Article 4 definitions.

Data we collect

• Contact data: name, email, phone, company, role
• Usage data: pages visited, device/browser information, general location
• Transactional data: subscription choices, support interactions

How we use data

• Provide and improve services and content
• Respond to enquiries and provide customer support
• Security, fraud prevention, and compliance
• Communications about updates, events, and resources (you can opt out)

Legal bases for processing

• Legitimate interests: business operations, product improvement, security
• Contract: to deliver requested services
• Consent: where required for communications and cookies
• Legal obligation: compliance with applicable laws

Data retention

We retain personal data only as long as necessary for the purposes above, unless a longer period is required by law or to establish, exercise, or defend legal claims.

Sharing and processors

We may share data with trusted processors that provide hosting, analytics, communications, and security services. We require contracts with appropriate data protection and confidentiality obligations.

International transfers

Where data is transferred internationally, we use appropriate safeguards, such as standard contractual clauses, supplemented by risk assessments and technical measures.

Your rights

Subject to law, you may request access, correction, deletion, restriction, portability, or object to processing. You can withdraw consent at any time.